Temporary Hardship Request

To request a temporary hardship status, please click and provide details so we can help.

Contact Info

866-298-3155

Respect | Fairness | Compassion

We Can Help - Account Assistance

The uncertainty of the past several weeks has reminded us what is most important, the well-being and safety of our family, friends and communities. We are all in this together and we share your fears and concerns. If you have been impacted by COVID-19, we would like to help.

We can work with you to modify, delay or extend payment plans. Please contact one of our representatives at (866) 298-3155, between the hours of 8AM and 6PM, M-F or use the Temporary Hardship request button to the right to send us an email. We will respond within 48 hours.


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This an attempt to collect a debt by a debt collector. Any information obtained will be used for that purpose.

P.O. Box 113297

Carrollton, TX 75011